PRIVACY POLICY

Terms & Conditions: Text

This Privacy Policy gives you information about how Party Dreaming collects and uses your personal data through your use of our website.

1. CONTACT DETAILS

Email: partydreaming@hotmail.com

2. WHAT INFORMATION WE COLLECT, USE AND WHY

We collect or use the following information to provide services and goods, including delivery:

Identity information including name, title and date of birth.
Contact details including name, address, email address and telephone number.
Payment details (including card or bank information for transfers and direct debits).
Information relating to compliments or complaints.
Technical data including IP addresses, browser type and version, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access the website.
Usage data including information about how you interact with and use our website, products and services.

3. HOW WE COMMUNICATE WITH YOU

We will communicate with you regarding the services you require, using the contact details you provide. This may include via email, telephone or through social media.

4. LAWFUL BASIS

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent – we rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example to send you emails.
Contract - where we need to perform a contract that we are about to enter into or have entered into with you.

5. WHERE WE GET YOUR PERSONAL INFORMATION FROM

We get all of your personal information from you directly.

6. HOW LONG WE KEEP INFORMATION

We keep your personal information for as long as reasonably necessary. Any email correspondence will be retained indefinitely as a record of correspondence. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers.

7. HOW WE STORE, USE AND SHARE YOUR PERSONAL INFORMATION

Our website is hosted by Wix.com who provide us with the online platform that allows us to make our services available to you. This means your data may be stored through the Wix.com data storage, databases and other Wix.com applications. Your data is stored on secure servers.

8. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

Publicly on our website, social media or other marketing and information media (where appropriate).

10. YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

11. DATA PROTECTION REQUESTS

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this Privacy Policy.

12. HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this Privacy Policy. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 2 June 2024